To upgrade to Platinum Support plan, Contact SalesĪfter the stipulated terms of the standard/platinum support, Sencha customers can enroll into an add-on Extended Maintenance and Support Plan to continue to get support for software versions.
Free online training courses to strengthen technical skillsĪccess to 2 free online training courses (a $5,000 value) to equip your team with the skills required to build robust, stunning applications. Strategic sessions with product management to incorporate feature requests into product roadmap Quota of 2x credits (80 x-credits) over standard supportīug requests are immediately routed for priority assignment to provide hotfix or address in a future release 10 x-credits required to submit support requests (credited back if defect is a valid issue)Īll the offerings from the Standard Support Package PLUSĪll requests reported through Sencha support portal are given top priority. Limited bug fix escalation and eligibility to receive emergency hotfix buildsĭefects to be reported through Sencha support portal. Support can be via Sencha support portal, telephone or remote assistance (30 minutes consultation equals 25 x-credits) 
Quota of 40 x-credits (with the option to purchase more) per developer seat to utilize for support through Sencha’s team of technical experts. Preview new features, test bug fixes through direct access to nightly development builds Includes rights to all major/minor releases for one year and free upgrade to the next major release within 12 monthsĮarly access and extended trial periods for new product launches
Free upgrade to next major product release. Includes product documentation, usage, code examples, source code (read-only) Access to extensive product documentation. 24×7 access to community-supported Sencha forum. View Examples, Videos, Webinars, Datasheets and Whitepapers LEARN MORE > Professionally maintained Web Framework for Java developers LEARN MORE > 
The low-code editor that accelerates building robust Sencha Ext JS enterprise applications with simple drag and drop LEARN MORE > High-Performance Enterprise-grade JavaScript?ramework with 140+ professionally maintained components LEARN MORE >
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